FAQ

Most Asked

Where is my order?

I ordered more than one product, will they be sent as one or separately?

What is the Processing Time?

Orders

Can I add an item to my order after I have placed my order?

Can I cancel my order or an item from my order?

Do you accept PayPal?

Do I have to pay import duties or taxes for orders outside Ireland or the UK?

Can I order over the phone?

When will I receive updates on my order?

What currency can I pay in?

Can I return my order?

General

Who can I contact in regards to orders & returns?

What is your Privacy Policy?

What is your returns policy?

What are your opening times?

Technical

Is this site secure?

I found a bug on the website, who can I contact?

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